You can register serial numbers either on the packing slip for a sales order or on the invoice. When do I register serial numbers during the sales process? You can select the Blank issue allowed option to override the serial number control, and allow products to be packed and invoiced without registering serial numbers. All selections on the tracking dimension group for serial numbers are cleared, except the Blank issue allowed option.When this option is selected, you must register one serial number for each item on the packing slip or invoice. On the Serial numbers FastTab, the Serial number control option is selected.The following events then occur in Supply Chain Management:
You must enable serial numbers for the sales process by selecting the Active in sales process option on the Tracking dimension groups page.
If products are later returned, you can trace each product to an invoice to determine whether you sold the product, and whether the service or warranty obligations are valid. In these scenarios, you can register the serial numbers on the packing slips or invoices when products are sold. Many companies just want to capture serial numbers for service and warranty purposes, and don't have to maintain serial numbers in inventory from receipt to issue. This functionality is useful if a company wants to capture serial numbers for service and warranty purposes, but doesn't have to maintain serial numbers in inventory from receipt to issue. This article explains how you can register serial numbers on packing slips or invoices during the sales process.
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